PAY BY CREDIT CARD, CHECK, CASHIER'S CHECK OR MONEY ORDER We accept Visa, Master Card, American Express and Discover
PRINTABLE ORDER FORM
Please note that we ship with in the U.S. only. We do not ship to other countries at this time. SHOPPING ONLINE:  Use the "Add to Cart" payment method on product pages and fill in the quantity. You can adjust the quantity at any time by clicking the "View Cart" button at the top or bottom of each page.  Make adjustments and click "Update Cart".  Continue shopping or check out.  You can also update the quantities when you begin the check out process.
MONEY ORDERS OR CHECKS:  Checks to be made payable to:   Panda's Products Fill in & print an order form to send with your payment: Printable Order Form If sending order by email, be sure to include contact & exact shipping information, item number, description & quantity.  We'll contact you with the total including shipping and applicable sales tax.  You can then add the total to your check or money order.  Orders will ship after checks clear the bank. We'll notify you as soon as we receive your payment and again when your order ships. Please see shipping details listed below under "Shipping, Sales Tax and Misc" heading.
CREDIT CARD PAYMENTS: You can pay with credit card by using our online shopping cart or by phone. We use PayPal for online credit card processing. A PayPal account is not necessary to purchase products on our site. When checking out through PayPal, you'll have the option to use a credit card of your choice or to log on to your PayPal account and use your PayPal funds, bank account or credit cards to pay for your items.  We do not accept orders from non-U.S. PayPal accounts and we only ship with in the U.S.  PayPal encrypts your card information so you can be assured it's safe and secure to order on line.  You can view PayPal's privacy and security statements on their website.  www.paypal.com If you prefer to have us call you for your credit card information, please email your name & phone number, order details and shipping address.  We will then call you for your card information and begin processing your order. Please have all required information listed below ready when we call so we may process your order quickly and smoothly.  Information is used only for your Panda's Products order.  For safety reasons, we do not store credit card information. You will need to provide it for all future orders placed when ordering by phone. CREDIT CARD INFORMATION REQUIRED: Name as it appears on credit card, billing address, shipping address if different from billing address, phone number, credit card number, ccv code and expiration date.  Please include your email address, if available, as another form of contacting you regarding your order. The ccv code is the 3-digit value printed on the signature panel on the back of Visa, Mastercard & Discover cards immediately following the credit card account number.  For American Express, there are 4 digits on the front of the card above the card number. See examples below.
Shipping:
Shipping chart is for U.S. addresses only.  We do not ship to other countries.  Shipping is calculated by total amount of order.  Please use the chart below as a reference and add the correct amount to your check or money order payment.
(example: If your order totals $50.00 then your ship charge will be $10.95. Total order with shipping would be $60.95 plus applicable sales tax.)
TOTAL ORDER SHIP CHARGE  $0.01  to  $10.00  $5.95 $10.01  to  $25.00  $8.95 $25.01  to  $50.00 $10.95 $50.01  to  $80.00 $12.95 $80.01  and   up    $14.95
Most orders will ship with in 1-5 business days of ordering.  Occasionally we may be out of stock on an item and, if so, you will be notified by email how long the delay will be and when to expect your order. Usually this is not more than a week or two at the most from the time you placed your order. On rare occasions, if an item is delayed from a manufacturer for some time then we'll give you the choice of waiting for the item to arrive, choosing a different design if available or sending you a refund. Most orders will ship by Priority Mail service. Customers should receive their orders in approximately 2-3 days once shipped. Some orders may ship by First Class or Parcel Post depending on size, weight and location. These shipments may take 2-7 days to arrive depending on location. You will be notified through email by PayPal, U.S.P.S. or Panda's Products when your order has been processed for shipping.
Sales Tax:  Florida residents include 7% sales tax. Online orders:  Shipping and sales tax is calculated automatically. Check or Money Orders:  Include shipping & applicable sales tax to your total. Please email if you need the correct totals. Credit card orders by phone:  We will add the shipping and applicable sales tax to your total order.  Please inform us if you need to know the exact total before we charge your card.  You can refer to the chart above also as there are no extra handling charges, etc.
Returns or Exchanges:  We want you to be completely satisfied with your order, so please check it over carefully when received.  Notify us with in 7 days at pandasproducts@comcast.net of receipt of your items for any returns or exchanges and ask for return shipping address.  Returned items must be unopened and in original condition and packaging to receive an exchange or refund.  Customer will be responsible for all shipping costs on returns and exchanges unless there is a manufacturer's defect. *Please read below. Etched Glass Decals and Decorative Window Films can not be returned, exchanged or refunded once they have been removed from their backing sheet so be sure you have ordered and received the correct design and size before opening and applying.  Please read all instructions carefully before applying and contact us if you do have a question concerning any applications. *If there is a defect with any product, please return the item with original packaging so we can inspect it.  Contact us for return shipping address.  If a defect is to be found, we will send it back to the manufacturer for replacement or issue a refund if requested.  In this instance we will pay the shipping on sending you a replacement.  All other shipping charges are the customers responsibility.
Privacy:  Phone numbers and/or email addresses are necessary if we have a question concerning your order.  We want to make sure all transactions are as smooth as possible and appreciate your help. We respect your privacy and safety.  Your information will never be sold, shared or given to any third parties.  If ordering with a credit card by phone, you must provide your credit card information each time you order.  For safety reasons we do not store this information.  All personal information and credit card numbers are used only for completing the sales transaction and to contact you regarding your order.  When ordering online through PayPal, merchants (we-Panda's Products) do not see or have access to your credit card information or PayPal account.
As always, if you have any questions, please contact us at pandasproducts@comcast.net and we'll be more than happy to help.
We also love receiving feedback about our products and/or service.  Once you receive your merchandise, and if you have a moment to comment on it, we would love to hear about it.  We would love to see how you have used our products and welcome any photo's you may want to send.  With your permission, we may publish it on our website for others to view.  This is also a great way for new customers to make their buying decisions.  It gives them a chance to see what they can do with some of our decorative products and how it could look in their home or business.  We greatly appreciate any and all feedback.  This helps us to know what we're doing correct or how we can better our company and the type of items we may sell in the future.  Thank you!!
Proven Online Buyers With more than 153 million active accounts worldwide, PayPal is one of the world's largest online payment services, preferred by online shoppers. www.paypal.com